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Getting started FAQs

Here are the answers to frequently asked questions about getting started with Internet Banking.

  1.  How do I register for Internet Banking?

    Simply call our customer service centre on 1300 555 203 (+61 2 9845 4160 overseas), 24 hours a day, 7 days a week, and select option 1. One of our friendly staff will help you get started.

  2.  Can I try Internet Banking before I register?

    Yes. We have an Internet Banking demo available. Please take 5 minutes to experience some of Internet Banking's features and functions.

  3.  What do I do if I forget my password or security number?

    You can reset your Security Number or Password online. Simply click the related link on the Internet Banking logon screen and follow the prompts. It's quick, easy and secure.