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Top Online Services FAQs

System requirements

 Business Banking Online has been developed and tested on the following browser and operating system combinations.

Operating System Internet Explorer 7, 8 and 9 Firefox 6.0 Safari 5.0.4
Windows XP Yes Yes No
Windows 7 Yes Yes No
Mac OSX Snow Leopard No No Yes
Mac OSX Lion No No Yes

If you choose to use an operating system or browser not listed above you may experience difficulties and our helpdesk staff will unfortunately not be able to assist you in resolving these matters.


Important Information regarding Sun Java

Please be advised that if you are using Sun Java 1.5 on your computer we recommend you update your Java to version 1.6 or above as Java 1.5 has reached its End of Service Life (EOSL) from Sun Microsystems.

To upgrade your Java, you can download it free on the Java website

For assistance in upgrading your Sun Java, please contact Business Banking Online Help Desk on 1300 554 004 7:30am - 7:30pm , Monday to Friday and 8:30am - 4:30pm, Saturday.



Recommended Computer Configurations

  PC Mac
Operating System Windows XP Mac OSX Snow Leopard
Browser Internet Explorer 7 Safari 5.0.4
CPU 2.0 MHZ or above 2.5GHz or above
Memory 1 GIG RAM 2 GIG RAM
Internet Connection ADSL ADSL
Screen Resolution 1024 X 768 1024 X 768